Irish Car Rental Reviews

Direct booking with a real Irish company that has been operating for over four decades, offering transparency and reliability in car rental services.

Large, modern fleet including passenger vehicles, commercial vehicles, hybrids, and electric cars maintained for safety and comfort on Irish roads.

Ability to amend or cancel bookings online, providing flexibility to customers.

Offers contactless car rental with premium protection and zero excess included, allowing customers to skip queues and go directly to their cars.

Positive recent customer feedback highlights a pleasant rental experience, helpful service desk staff, and satisfaction with vehicle quality.

Free booking modification up to four hours before scheduled pickup, allowing flexibility in plans.

Transparent pricing system with no hidden fees or additional charges.

Multi-stage sanitisation of stations, vehicles, and keys for enhanced hygiene.

Offers long-term car rental options, suitable for extended stays.

Partnerships with services like GoCar express rental for added convenience.

Additional extras available such as GPS, child booster seats, additional drivers, and cancellation cover.

Accepts USA driver’s licenses and provides rentals in all major Irish cities.

Fuel policy included with every trip taken.

Flexibility to amend bookings without penalty enhances customer convenience.

Transparent pricing ensures no unexpected costs during the rental process.

High standards of cleanliness provide peace of mind regarding health safety.

Wide vehicle fleet nationwide supports diverse travel needs across Ireland.

Discounts such as up to 15% off during promotions (e.g., Black Friday) offer cost savings.

Local expertise ensures a smooth rental experience tailored to Ireland’s driving conditions.

Multiple customer reviews report hidden fees such as administration charges, credit card charges, vehicle licensing fees per day, environmental charges, and tolls (e.g., M50 toll charged at double the original rate).

Customers have experienced issues with the booking system showing only partial costs upfront while additional fees appear in small print under "terms & conditions" or "additional charges," leading to unexpected final bills.

Poor customer service reported by some users who faced problems like no response to queries about extra charges or vehicle issues during the trip (e.g., faulty car requiring replacement causing lost travel time).

Some reviewers strongly advise avoiding this company due to these hidden costs and poor support experiences.